Shipping policy

Processing Time:

Orders are usually processed within 1–3 business days, depending on the selected shipping method.

Shipping Time:

Estimated delivery time: 2–5 business days. Please note that shipping times may vary.

We currently only ship within the EU.

Shipping Costs (EUR):

• Standard Shipping: €2.99

• Priority Shipping: €4.99 → (Orders with Priority Shipping are processed first.)

Shipping Method:

We choose the fastest and most reliable shipping method based on your location. This may include carriers such as DHL.

Order Information:

• Once your order has been shipped, you will receive a confirmation email with your order details and tracking number.

Delays:

Delivery times may be affected by holidays, customs clearance, or other unforeseen circumstances.

Undeliverable Packages:

If a package is returned due to an incorrect address or other issues, we will contact you to arrange a re-shipment. Additional shipping fees may apply.

Important Notes:

• During holidays, high-demand periods, or special events, shipping times may extend to 10 business days.

• Some products may have longer shipping times than others. Certain items may be temporarily out of stock in specific countries.

We appreciate your understanding. If you have any questions, please feel free to contact our customer service at: info@voghaus.com.